Last Updated: August 2026

1. Introduction

Welcome to www.carinacarmo

This Privacy Policy explains how Carina Carmo ("I", "me", "my") collects, uses, stores and protects your personal information when you visit my Website, complete a form, request information about the online business opportunity, register for training or otherwise interact with me.

I take your privacy seriously and will handle your personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please read this Privacy Policy carefully so that you understand how and why your personal information is used.

2. Who I Am

For the purposes of UK data protection law, Carina Carmo is the data controller responsible for the personal information collected through this Website and the associated lead-generation activities.

Name: Carina Carmo
Address: Eastbourne, United Kingdom
Email: [email protected]
Website: www.carninacarmo.com

If you have any questions about how your personal information is handled, please contact me using the details above.

3. What Personal Information I Collect

Depending on how you interact with me, I may collect:

Your name

Email address

Telephone number

Instagram username or other social media username

Information you provide when completing a form

Information you provide when communicating with me

Details of your interests in the online business opportunity

Records of communications between us

Information about whether you have opened or interacted with emails I send

Your marketing preferences and consent records

I may also collect limited technical information when you visit my Website, such as:

IP address

Browser type

Device type

Operating system

Pages visited

Referral source

Cookie information

Website interaction data

4. How I Collect Your Information

I may collect your personal information when you:

Complete a form on my landing page

Request information about the online business opportunity

Request access to a free Webclass or other training

Contact me by email, telephone, Instagram or another social media platform

Book a call with me

Communicate with me about the business opportunity

Subscribe to receive marketing communications

Interact with my Website or advertisements

Some technical information may also be collected automatically through cookies and similar technologies.

5. How I Use Your Information

I may use your personal information to:

Respond to your enquiries

Provide information you have requested

Send you access to training or other information you have requested

Communicate with you about the online business opportunity

Arrange calls or appointments

Provide customer support

Send marketing communications where you have provided the required consent or where I am otherwise legally permitted to do so

Understand your interests and improve my communications

Manage my leads and customer relationships

Maintain records of consent and communication preferences

Improve my Website and marketing

Prevent fraud and protect the security of my systems

Comply with legal, accounting and regulatory obligations

I will not use your personal information for purposes that are incompatible with those described in this Privacy Policy unless I am required or permitted to do so by law.

6. Lawful Bases for Processing

UK GDPR requires me to have a lawful basis for processing your personal information.

Depending on the circumstances, I may rely on the following lawful bases:

Consent

Where you have actively consented to a specific use of your personal information, such as receiving marketing emails.

You can withdraw your consent at any time.

Contract

Where processing is necessary to provide a product or service you have requested or to take steps at your request before entering into a contract.

Legitimate Interests

Where processing is necessary for my legitimate business interests, provided those interests do not override your rights and freedoms.

Examples may include managing enquiries, maintaining business records, improving my services and protecting the security of my systems.

Legal Obligation

Where I need to process or retain information to comply with a legal or regulatory obligation.

7. Marketing Communications

If you provide the required consent, I may send you marketing communications about:

The online business opportunity

Training and educational content

Business-related information

Products and services

Offers and promotions

Events or calls

Related opportunities

Where consent is required, I will only send electronic marketing communications where I have obtained the appropriate consent or where another lawful exception applies.

Marketing consent is separate from acceptance of these Terms & Conditions or acknowledgement of this Privacy Policy.

You can withdraw your marketing consent at any time by:

Clicking the unsubscribe link in my emails; or

Contacting me using the details provided in this Privacy Policy.

If you unsubscribe from marketing communications, I may retain your details on a suppression or "do not contact" list so that I can respect your request and avoid contacting you again for marketing purposes.

8. My CRM and Communication Systems

I use third-party software to securely manage leads, communications and business administration.

This may include:

GoHighLevel – used to manage leads, forms, contact information, communications and automation.

Outlook – used to send emails and manage email communications, where applicable.

I may use other trusted service providers where necessary to operate my business.

These providers may process personal information on my behalf and are required to handle that information in accordance with applicable data protection requirements.

9. Other Third-Party Services

Depending on how my Website and business operate, I may use third-party services such as:

GoHighLevel

Brevo

Calendly

Zoom

Vimeo

Meta (Facebook and Instagram)

Google Workspace / Google Sheets

Trello

Stripe, where payments are processed directly through my business

Not all of these services will necessarily be used for every visitor.

Where a third party processes personal information on my behalf, I take reasonable steps to ensure that appropriate data protection arrangements are in place.

Third-party providers may also process information in accordance with their own privacy policies.

10. Sharing Your Information

I do not sell your personal information.

I may share personal information where necessary with:

Technology and software providers that help me operate my business

Email and CRM providers

Appointment scheduling providers

Payment providers where applicable

Professional advisers such as accountants or solicitors

Regulators, government authorities or law enforcement where I am legally required to do so

I only share information where there is a legitimate reason to do so and, where required, an appropriate legal basis.

11. Transfers Outside the UK

Some of the service providers I use may process personal information outside the UK.

Where personal information is transferred outside the UK, I will take appropriate steps to ensure that the transfer is protected in accordance with applicable UK data protection law.

\This may include relying on an adequacy decision or appropriate contractual safeguards where required.

12. How Long I Keep Your Information

I only retain personal information for as long as reasonably necessary for the purposes for which it was collected, unless I am legally required to keep it for longer.

The length of time will depend on the type of information and why I hold it.

For example:

Lead and enquiry information may be retained while there is an ongoing relationship or legitimate business reason to retain it.

Marketing information will generally be retained until you unsubscribe or the information is no longer required.

Consent records may be retained for as long as necessary to demonstrate compliance with data protection and electronic marketing requirements.

Financial and accounting records will be retained for the periods required by applicable law.

When information is no longer required, it will be securely deleted or anonymised where appropriate.

13. Cookies

My Website may use cookies and similar technologies to:

Make the Website function correctly

Remember preferences

Analyse Website usage

Measure advertising performance

Improve the Website

Support marketing activities

Where required by law, I will ask for your consent before using non-essential cookies.

Please see my Cookie Policy for further information.

14. Your Data Protection Rights

Under UK data protection law, you may have the right to:

Request access to the personal information I hold about you

Ask me to correct inaccurate or incomplete information

Request deletion of your personal information in certain circumstances

Ask me to restrict how I use your information in certain circumstances

Object to certain processing

Request transfer of your information where applicable

Withdraw consent where processing is based on consent

These rights are subject to certain legal conditions and exemptions.

To exercise your rights, please contact:

[email protected]

I may need to request information to verify your identity before processing certain requests.

15. Marketing Consent and Your Right to Withdraw

If you have given consent to receive marketing communications from me, you can withdraw that consent at any time.

You can do this by clicking the unsubscribe link in any marketing email or contacting me directly.

I will act on your request as soon as reasonably practicable.

I will not require you to provide a reason for withdrawing marketing consent.

16. Data Security

I take reasonable technical and organisational measures to protect your personal information against:

Unauthorised access

Accidental loss

Misuse

Alteration

Unauthorised disclosure

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

17. Children's Privacy

My Website and business services are intended for individuals aged 18 and over.

I do not knowingly collect personal information from children under the age of 18.

If you believe that a child has provided personal information to me, please contact me so that I can investigate and take appropriate action.

18. Links to Other Websites

My Website may contain links to third-party websites, including social media platforms and other websites relevant to the online business opportunity.

I am not responsible for the privacy practices, content or security of third-party websites.

I recommend reviewing the privacy policy of any third-party website before providing personal information.

19. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes to my business, the services I use, legal requirements or how I process personal information.

The latest version will always be published on this page with the updated "Last Updated" date.

20. Complaints

If you have concerns about how I have handled your personal information, please contact me first so that I can try to resolve your concerns.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection supervisory authority.

You can find information about making a complaint on the ICO's website:

https://ico.org.uk/make-a-complaint/

21. Contact Me

If you have any questions about this Privacy Policy, how I use your personal information, or wish to exercise any of your data protection rights, please contact:

Carina Carmo
Eastbourne, United Kingdom
[email protected]
www.carninacarmo.com